Terms of Service

1. Agreement to These Terms

These Terms of Service ("Terms") are a legally binding agreement between you and KMG123 Enterprises LLC ("Company," "we," "us," or "our") governing your access to and use ofIllinois Job Tracker, including our website, applications, and related services (collectively, the "Service").

By accessing, creating an account for, purchasing, or using the Service, you agree to these Terms. If you do not agree, you may not use the Service.

2. Eligibility and Intended Users

The Service is intended for users in the State of Illinois, United States. You must be at least 16 years old to create or use an account. If you are under 18, you represent that you have permission from a parent or legal guardian to use the Service and enter into these Terms, to the extent required by applicable law.

You represent that you have the legal capacity to enter into these Terms and that all information you provide in connection with the Service is accurate, current, and complete.

3. Purpose of the Service

Illinois Job Tracker is a private software tool that helps users organize job-search contacts, benefit-week information, reminders, documents, and work-search records, including preparation of Illinois ADJ034F- related work-search record output. The Service is intended to help you stay organized; it is not a substitute for your own responsibilities to maintain records, submit information, or comply with any unemployment-insurance requirement.

4. No Government Affiliation or Advice

The Service is independent of and is not affiliated with, endorsed by, sponsored by, or operated by the Illinois Department of Employment Security ("IDES"), the State of Illinois, or any other government agency. The Service does not provide legal, unemployment-benefits, tax, employment, financial, or case-management advice.

You are solely responsible for the accuracy, completeness, and timely submission of your records and for meeting all IDES and other legal requirements. You should review all records and generated output before using them. For additional information, see our Disclaimer.

5. Accounts and Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activity occurring through your account. You must promptly notify us at terms@illinoisjobtracker.com if you believe your account has been accessed without authorization.

You may not share your account credentials, allow another person to use your personal account, or create accounts using false or misleading information. We may require you to verify account information and may suspend or restrict an account when reasonably necessary to protect the Service, users, or Company.

6. Permitted Use and Restrictions

You may use the Service only for lawful purposes and in accordance with these Terms. You may not:

• Use the Service in violation of any applicable law, regulation, or third-party right.
• Access, copy, scrape, crawl, probe, scan, test, or monitor the Service by automated means except as expressly authorized by us in writing.
• Attempt to gain unauthorized access to accounts, systems, networks, data, or features of the Service.
• Interfere with, disrupt, overload, or compromise the security, availability, or integrity of the Service.
• Upload malware, harmful code, unlawful content, or content that infringes another person's rights.
• Impersonate another person, misrepresent your identity or authority, or use the Service to commit fraud or deception.
• Reverse engineer, decompile, disassemble, or attempt to derive source code from the Service except where such restriction is prohibited by law.
• Use the Service to submit false work-search information, evade IDES requirements, or misrepresent job-search activity.

7. Your Content and Responsibility

You retain ownership of the information, documents, files, records, and other content you submit to the Service ("User Content"). You grant us a non-exclusive, worldwide, royalty-free license to host, store, reproduce, process, transmit, display, and otherwise use User Content only as reasonably necessary to provide, secure, support, maintain, and improve the Service, comply with law, and enforce these Terms.

You are responsible for User Content and represent that you have all rights, permissions, and authority necessary to submit it and allow us to process it as described in these Terms and our Privacy Policy. You are solely responsible for reviewing and verifying the accuracy of all User Content and any records or forms generated from it.

8. Sensitive Information and Uploads

Do not enter or upload full Social Security numbers, biometric identifiers or biometric information, protected health information, or other information that you are not authorized to provide. The Service is not designed to collect or process biometric information.

You are responsible for ensuring that any screenshot, document, CSV, or other file you upload is lawful, accurate, appropriate for the Service, and free of harmful code. We may reject, remove, or restrict content that violates these Terms or creates a security, legal, or operational risk.

9. Generated Records and Forms

The Service may generate, display, export, or help prepare work-search records and ADJ034F-related output based on information you provide. These features are provided for convenience only. We do not guarantee that any record, form, or output will be complete, accurate, accepted by IDES, sufficient for an audit, or result in eligibility for or receipt of unemployment-insurance benefits.

You must independently review all generated output, retain any copies you need, and submit information directly through the appropriate official channels when required.

10. Case Worker Managed Accounts

Case Worker plans may permit an organization or authorized Case Worker to manage information for one or more claimants. A Case Worker, organization, or other managed-account user represents and warrants that it has obtained all permissions, consents, and legal authority needed to create, access, manage, upload, edit, export, and delete the claimant information it handles through the Service.

Case Workers and organizations remain solely responsible for their own case-management decisions, claimant communications, confidentiality obligations, security practices, and compliance with applicable law. Before entering claimant information, the Case Worker or organization must obtain a completed Claimant Consent & Liability Release provided by us or another legally sufficient consent approved for its use.

We provide the software platform only and are not responsible for the acts, omissions, advice, services, employment decisions, or disputes of a Case Worker, organization, claimant, or other third party.

11. Plans, Paid Services, and Feature Limits

The Service may offer Free, Pro, Case Worker First Seat, and Case Worker Additional Seat plans. Plan descriptions, prices, included features, storage limits, usage limits, and billing intervals are shown through the Service or Stripe Checkout at the time of purchase.

Certain features may be limited by plan, seat count, storage capacity, or monthly usage allowance. For example, some import, export, document storage, reminder, analytics, and Case Worker features may be available only on paid plans or may be subject to a stated quota. We may change plans, features, limits, or prices prospectively as permitted by law.

12. Pro Free Trial

Pro may include one 14-day free trial per person. A valid payment method is required to begin the trial. Unless you cancel before the end of the trial period, your paid Pro subscription will begin and your selected payment method will be charged in accordance with the checkout terms presented to you.

Trial eligibility is limited to one trial per person. We may determine eligibility using your email address, payment method, and reasonably related account or billing information. If we determine that you are not eligible for another trial, we may deny trial access, require you to use your existing account, or require you to select a paid plan through Stripe Checkout. Any paid charge remains subject to your affirmative authorization in the applicable checkout flow.

Case Worker First Seat and Case Worker Additional Seat plans do not include a free trial unless we expressly state otherwise in writing.

13. Billing, Renewals, and Cancellation

Paid subscriptions are processed through Stripe. By purchasing a paid plan, you authorize Stripe and us to charge the applicable fees, taxes, and other disclosed charges to your selected payment method on a recurring basis until you cancel, subject to the billing terms shown at checkout.

Paid plans may be offered on monthly or annual billing intervals. Unless canceled before the end of the then-current billing period, a subscription may renew for a successive period of the same length at the then-current price, to the extent permitted by law and as disclosed at checkout.

You may manage or cancel an eligible subscription through the Stripe customer portal available from your account's billing settings. If you cancel, you will retain paid access through the end of the already-paid billing period, unless otherwise required by law or these Terms. Deleting a profile, deleting the application, or ceasing to use the Service does not by itself cancel a subscription.

Adding or removing Case Worker seats may adjust your charges on a prorated basis for the remainder of the billing period. Removing a seat does not automatically delete claimant data.

14. Refunds and Payment Disputes

Purchases, subscriptions, and other charges are generally final and non-refundable except as expressly stated in our Refund Policy, required by applicable law, or approved by us in our discretion after review of a documented billing error. Our Refund Policy is incorporated into these Terms by reference.

If you believe you were charged in error, contact us promptly at terms@illinoisjobtracker.com before initiating a payment dispute, if practicable. Nothing in these Terms limits any non-waivable rights you may have under applicable law.

15. Service Communications

You agree that we may send you transactional and service-related communications by email, through the Service, or, if you opt in, by SMS or MMS. These communications may include account verification, security notices, billing notices, work-search reminders, and other messages needed to provide the Service.

You may change reminder preferences through the Service and may follow opt-out instructions in text messages where available. Opting out of certain communications may affect your ability to receive reminders or account notifications. You are responsible for keeping your email address and phone number current.

16. Retention and Account Deletion

We intend to make work-search records available for at least 53 weeks after the applicable benefit week. Availability may be affected by user deletion, account deletion, legal obligations, technical events, or changes we disclose in accordance with these Terms or our Privacy Policy. You are responsible for exporting or otherwise retaining copies of any records you may need.

Documents you intentionally store in your profile remain available until you delete them, delete your account, or they are removed under our applicable retention practices. We may apply a 53-week retention period measured from a document's stated or received date when that retention process is implemented and disclosed. The Privacy Policy provides additional information about retention and backups.

You may delete your account through the Service. Account access is revoked when deletion is requested, and account data is scheduled for permanent deletion after a 30-day recovery period, subject to the Privacy Policy and limited legal, security, fraud-prevention, accounting, backup, and dispute-resolution retention needs.

17. Suspension and Termination

We may suspend, restrict, or terminate your access to the Service if we reasonably believe that you have violated these Terms, failed to pay applicable fees, created a security or legal risk, engaged in fraud or abuse, harmed other users, or if suspension or termination is required by law. We may also take steps reasonably necessary to protect the Service and its users.

You may stop using the Service at any time. Termination or suspension does not affect provisions that by their nature should survive, including payment obligations, disclaimers, limitations of liability, indemnification, dispute-resolution terms, and any rights or remedies accrued before termination.

18. Third-Party Services

The Service may rely on or integrate with third-party services, including Stripe for payment processing, Google for requested text extraction, and providers supporting infrastructure, authentication, email, SMS, security, and error monitoring. Your use of third-party services may be subject to their separate terms and privacy policies.

We do not control and are not responsible for third-party services, their availability, content, policies, or acts or omissions, except to the extent responsibility cannot be excluded under applicable law.

19. Disclaimers

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, KMG123 Enterprises LLC DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AND AVAILABILITY.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR AVAILABLE AT ALL TIMES; THAT DATA WILL NEVER BE LOST, DELAYED, OR ALTERED; OR THAT USE OF THE SERVICE WILL RESULT IN A JOB, IDES APPROVAL, BENEFIT ELIGIBILITY, BENEFIT PAYMENT, FORM ACCEPTANCE, AUDIT SUCCESS, OR ANY OTHER PARTICULAR OUTCOME.

20. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, KMG123 Enterprises LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF BENEFITS, PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THESE LIMITATIONS MAY NOT APPLY TO YOU.

21. Indemnification

To the fullest extent permitted by law, you will defend, indemnify, and hold harmless KMG123 Enterprises LLC and its officers, directors, employees, contractors, agents, affiliates, and service providers from and against claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or related to your User Content, your misuse of the Service, your violation of these Terms or applicable law, your infringement or violation of another person's rights, or your lack of authority to provide or manage information through the Service.

22. Informal Dispute Resolution

Before either party starts arbitration or a court proceeding, the party seeking to bring a dispute must send the other party a written notice describing the dispute and the requested relief. Notices to us must be sent to terms@illinoisjobtracker.com. The parties will attempt in good faith to resolve the dispute informally for 30 days after receipt of the notice. Nothing in this section prevents either party from seeking emergency equitable relief where permitted by law.

23. Binding Individual Arbitration and Class-Action Waiver

Except for disputes that qualify for small-claims court, requests for temporary or preliminary equitable relief, or matters that applicable law requires to be heard by a court, you and KMG123 Enterprises LLC agree that any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration rather than by a judge or jury.

Arbitration will be administered by a neutral arbitration provider under its applicable consumer arbitration rules, unless the parties agree otherwise. The Federal Arbitration Act governs the interpretation and enforcement of this arbitration agreement. The arbitrator may award the same individual remedies that a court could award under applicable law, but may not award relief for or against anyone who is not a party to the arbitration.

TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND KMG123 Enterprises LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF, CLASS MEMBER, REPRESENTATIVE, PRIVATE ATTORNEY GENERAL, OR PARTICIPANT IN ANY CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.

You may opt out of this arbitration agreement by sending a written opt-out notice to terms@illinoisjobtracker.com within 30 days after first accepting these Terms. Your notice must include your full name, the email address associated with your account, and a clear statement that you wish to opt out of arbitration. Opting out will not affect any other part of these Terms.

If any portion of this arbitration section is found unenforceable, that portion will be severed, and the remaining portions will remain in effect to the maximum extent permitted by law. If the class-action waiver is found unenforceable as to a particular claim, that claim must proceed in a court of competent jurisdiction rather than arbitration.

24. Governing Law and Venue

These Terms are governed by the laws of the State of Illinois, without regard to conflict-of-law rules, except that the Federal Arbitration Act governs the arbitration agreement above. To the extent a dispute is not subject to arbitration, you and KMG123 Enterprises LLC consent to exclusive jurisdiction and venue in the state or federal courts located in Cook County, Illinois, except where applicable law requires otherwise.

25. Changes, Assignment, and General Terms

We may update these Terms from time to time. When we do, we will post the updated Terms and revise the "Last updated" date. If a change is material, we may provide additional notice as required by law or as appropriate for the change. Your continued use of the Service after the updated Terms become effective constitutes acceptance of the updated Terms.

We may assign or transfer these Terms and our rights or obligations in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar transaction. You may not assign or transfer your account or these Terms without our prior written consent.

If any provision of these Terms is held unenforceable, the remaining provisions will remain in effect. Our failure to enforce a provision is not a waiver of our right to do so later. These Terms, together with the Privacy Policy, Refund Policy, Disclaimer, and any terms presented at checkout, form the entire agreement between you and us concerning the Service, except for any separate written agreement signed by an authorized representative of KMG123 Enterprises LLC.

26. Contact Us

Questions or notices regarding these Terms may be sent to terms@illinoisjobtracker.com or submitted through our contact page.